D2I strives to deliver high-quality data warehousing and business intelligence tools to the campus community. Occasionally there are obstacles to that delivery, which are analyzed below. These service management reports outline the specifics of how and when incidents occurred and what D2I is doing to eliminate them in the future.
| Date | Incident - Click link to access report via UTBox (UT EID login required) |
|---|---|
| 10/30/2022 | Enrollment Analytics Model Load Failure - Root Cause Analysis |
| 06/02/2022 | Enrollment Analytics PM Model Load Failure (Stonebranch Failure) |